The 30-day return period begins upon receipt of the goods, regardless of the shipping method chosen. As soon as we have received your return, the purchase amount paid will be refunded to you within 1-5 working days.

Please include a copy of this correspondence or a message with the reason for the return in the package. Pack the shipment securely and send the package to the address below with the invoice included. Please do not send registered mail with return receipt as acceptance cannot be guaranteed. The buyer bears the return shipping costs.

Address for returns:
Macnotec GmbH, Ulmer Str. 300, 70327 Stuttgart

Right of withdrawal
(1) Consumers have a thirty-day right of withdrawal.
Right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within thirty days without giving any reason. The withdrawal period shall be thirty days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods. To exercise your right of withdrawal, you must inform us (Macnotec GmbH, Ulmer Str. 300, 70327 Stuttgart, Germany, telephone number: +49 (0) 711 935 602 82, email address: info@macnotec.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, excluding delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within thirty days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will we charge you any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than thirty days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the thirty-day period. We will not bear the cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
End of revocation
(2) Exclusion of the right of withdrawal
The right of withdrawal does not apply to the following contracts:
• Contracts for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
• Contracts for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery,
• Contracts for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature,
• Contracts for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery,
• Contracts for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts.
(3) Sample cancellation form
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
To Macnotec GmbH, Ulmer Str. 300, 70327 Stuttgart, Germany, telephone number: +49 (0) 711 935 602 82, email address: info@macnotec.de
• I/we (*) hereby revoke the contract concluded by me/us (*) for the following goods (*)/the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only if notification is on paper)
• Date
(*) Delete as appropriate.
10. Storage, access to the contract text
The customer can view these terms and conditions on eBay. The customer can also print or save these terms and conditions by using the function provided for this purpose in his or her Internet browser.
After the contract has been concluded, the contract text will be saved as a website at ausmachine-gasfedern.de for up to 90 days and can be viewed by the customer at ausmachine-gasfedern.de by entering the respective article number. The customer can print out or save the contract text by using the function provided for this purpose in his or her Internet browser. We will not save the contract text beyond this time.